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Jaquar Launches New ‘Purchase Assistance’ Helpline For Its Customers: 1800-120-332222

Thursday, January 2, 2020

Jaquar customers can now call 1800-120-332222 to get ‘Purchase Assistance’ and expert advice on bathroom fixtures. It has recently launched a new service for its potential customers, which will help them decide faster on what bathroom fixtures to buy.

Jaquar’s ‘Purchase Assistance’ number is different from Jaquar’s ‘Customer Care’ number, 1800 121 6808, which is meant for customer complaints and after-sales service only.

The main objective of Purchase Assistance number is to provide complete assistance to customers wanting to do up their bathrooms in terms of expert advice, professional installation assistance at the customer’s door-step, free of cost, and live demos at the 21 orientation centres spread across the country. The Purchase Assistant number is backed by a call centre, which is managed by a team of professionals who are eager to know your requirements and ready to help you with hassle-free solutions.

How It works?

Once you have shared your requirements over the phone call, the caller suggests you visit a Jaquar Orientation Centre or one of the closest Jaquar Display Showrooms next to your location. The trained staff fixes an appointment for you with one of their bathroom experts.

The service ensures you receive an SMS bearing the call reference number, the date of your appointment fixed along with a link, which on clicking opens on the phone’s browser to tell you the location of the Display Showroom, where you have to visit, on a Google map.

These Orientation Centres and display showrooms where you would be visiting are equipped with the complete range of Jaquar products – faucets, showers, toilets, shower enclosures, sanitary ware and wellness products.  You can have live demos of various bathroom fixtures that help you decide what to buy.

Those who register on the Purchase Assistance number promptly receive a call from the company’s sales representative, who is handling that category of products. But if you are keen on changing every fixture of your bathroom, the representative gives you an idea on the costs – a bathroom with Jaquar fittings can start from approximately Rs. 25,000 which can go up according to the number of fixtures you install. If you are struggling to know if your bathroom needs a full shower enclosure or a partial one, even then the service helps you out by sending a technician to the site where the installation is required. The technician then checks out the exact requirements and gives you the best solution and the estimate.

If you are residing in a city which does not have a Jaquar Orientation Centre, the service guides you to the closest authorised dealer where you can get genuine Jaquar products at the right prices along with the required support and warranties on the products purchased.

Jaquar’s Purchase Assistance is, therefore, one number that comes with many benefits. The service is available for bathroom and lighting solutions only. The service is prominently displayed on the websites, apps and videos of Jaquar Group, Artize and Jaquar Lighting.

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